Warm, relational online psychotherapy for adults seeking to understand themselves and their experiences more deeply
Sometimes we find ourselves repeating familiar patterns, struggling in our relationships, or feeling that something in our lives needs to change. You might be used to carrying responsibility and meeting high expectations, or be navigating questions about identity, creativity or the direction you want your life to take. Perhaps there are experiences from your past that you haven't fully made sense of, or feelings that are difficult to put into words.
Whatever brings you to therapy, you don't need to have everything worked out before we begin.
I offer warm, relational online psychotherapy for adults who want to understand themselves more deeply and explore how their experiences and relationships have shaped their lives. Together, we can make space for difficult feelings, recurring patterns and unfamiliar questions, approaching them with curiosity and compassion.
My approach is integrative and responsive to you as an individual. Alongside talking, we may draw on imagery, metaphor, body awareness and creative approaches when these feel helpful. My background in art therapy brings additional ways to explore experiences that can be difficult to put into words. You don't need to be artistic or have any experience with creative methods.
Therapy offers a space to slow down, reflect on what matters to you, and explore new ways of understanding yourself and relating to others.
My work as a psychotherapist has been shaped by experience across different cultures and communities, and by an enduring interest in how our personal histories and relationships influence the people we become.
I bring my professional training and experience to my work with each individual. I'm interested in understanding each person beyond the assumptions and expectations that can shape how we see ourselves and others.
I aim to offer a warm, respectful therapeutic relationship where you can feel comfortable being curious about yourself, make sense of what matters to you, and find your own way forward.
We all develop ways of understanding ourselves and navigating the world, shaped by our families, relationships and experiences. Sometimes these stories become so familiar that we stop questioning them - the expectations we place on ourselves, the roles we take on, or the beliefs we hold about who we are. Over time, we may find that some of these no longer fit the people we've become.
You don't need to have the right words, know where to begin, or present a particular version of yourself in therapy. I aim to offer a space where you can feel at ease, speak openly and work things through at your own pace. Together, we can make room for uncertainty, difficult feelings and questions you may not have felt able to ask elsewhere.
I offer remote therapy sessions. These will take place by using online video calls through Zoom. Remote therapy sessions are useful for anyone struggling with mental health, anxiety, stress or relationship problems, whom for any reason would find it difficult/inconvenient to attend a face-to-face appointment.
You can also get in touch if you would like me to facilitate a Therapeutic Arts Workshop or Creative Group Therapy. Group and workshop fees are variable, depending on the group size and the location.
I offer an initial 20-minute phone consultation free of charge. This is an opportunity for you to ask me any questions you may have. You may tell me a little about yourself and the issues you are struggling with and we can discuss how I might be able to help.
Individual online psychotherapy sessions cost £80 for 50 minutes and are offered on a weekly basis. The 1st session is an assessment session and a chance to see if we will work well together. There is no obligation to continue after this 1st session.
My work often resonates with:
London-based professionals navigating transgenerational trauma, cultural identity, or the emotional impact of migration
Young adults (18–30) who feel adrift after education and want confidence, direction, and self-understanding
Parents and educators aligned with progressive, child-led values, seeking deeper emotional insight
Creatives, therapists, and helpers wanting reflective space for growth and integration
If this sounds like you, I’d be honoured to work together.
The initial telephone consultation is an opportunity for you to ask any questions you may have without any obligations. You may tell me a little about yourself and the issues you are struggling with and we can discuss how I might be able to help. It will last 20 minutes and is free of charge. When seeking therapy or counselling in London, you may want to meet with a few therapists before you settle on the right one for you.
The first session is an opportunity for us to get to know each other and find out whether we can work together effectively. You should feel comfortable, confident, and motivated working with me. You can ask any questions about the therapeutic process or discuss any concerns.
There is no obligation to commit to therapy in the first session.
I will ask you what brings you to therapy at this time of your life and what you would like to achieve. I may want to find out about your background, things that are going well in your life and things you struggle with. The first session is also the time for me to discover whether I am a good match for you.
Ensure that you have access to a private room, where you feel safe to talk freely and are not distracted. For example, If you share your home and are worried about others overhearing, you may want to ask them to stay in another room and wear headphones or go out while you have your session.
For online sessions, it's a good idea to download the Zoom app and familiarise yourself with it before our initial session. This includes testing the audio and video.
You should also test connections/WIFI before the initial session to ensure that you can connect easily.
It is probably not a good idea to use your work computer or phone for our sessions and I suggest you mute all other notifications to avoid being disturbed.
You may want to prepare for your session by being in a quiet space at least a couple of minutes before our start time (I have enabled the 'waiting room' feature for this aim), having a glass of water near you and perhaps some art material (felt tips, paper, etc) or any other material in case you want to use it.
If your session is after work, I suggest that you take at least 20 minutes between finishing work and starting our session. You might even want to go for a short walk, do a meditation, or a short yoga practice. This can help you transition to a different head-space for your therapy session - especially if you are spending a lot of time taking work calls or participating in Zoom meetings.
If you have any problems connecting, you can email me to let me know. If we lose connection during the session, we should both try to log back in and failing that, revert to a phone call.
After the session you may want to plan for a little time for yourself - perhaps a short walk, or just sitting quietly for a while.
If you plan to cancel a session you are required to give at least 1 weeks’ notice.
Note: Continuity in therapy is vital for growth and progress. The space reserved for you each week is for your private ongoing sessions only. I cannot offer this to another client and therefore any missed sessions without giving at least one week’s notice must always be charged.
For any cancellations made by you within the week prior to your session, you will be required to pay for the missed sessions in full. However, where possible I will endeavour to offer you an alternative day/time/phone/online at a time that is convenient for both.
If you have any planned extended breaks or holidays please give at least 4 weeks’ notice.
All missed or unpaid sessions must be paid for at the next available opportunity (next session). Unpaid sessions will not be tolerated and I reserve the right to terminate therapy as a result of unpaid sessions.
If I cancel your session for any reason, you will not have to pay for your missed session. Where possible I will offer you an alternative day/time/phone/online at a time that is convenient for both. If you agree to take this offer, the normal session fee will apply.
I will notify you in advance of any planned breaks.
All my work is strictly confidential and private, and follows the ethical guidelines provided by:
Health and Care Professions Council (HCPC)
British Association for Counselling and Psychotherapy (BACP)
British Association of Art Therapists (BAAT)
I will not share any information from the sessions with your employer or family. Initial inquiries are also treated as fully confidential.
As a psychotherapist working online, I will take appropriate measures to protect the integrity and privacy of my computer system and will remove client material from my computer at the end of the contracted work.
To increase security:
1. I will password protected the meeting.
2. I do not record our sessions
3. I will use the 'lock meeting' feature once I have admitted you in the video call
I am registered with the Information Commissioner's Office (ICO) and I abide by the General Data Protection Regulation.
Feel free to contact me if you have any questions about how therapy works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to therapy, whether it could be helpful for you and whether I am the right therapist to help.
You can also call me on 07495092680 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.
All enquiries are usually answered within 24 hours, Monday to Friday, and all contact is strictly confidential and uses secure phone and email services.
© Zoe Lambe Therapy
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